Privacy Policy
Last updated: January 19, 2026
At Chapterfeed Learning Space Private Limited (“Chapterfeed”, “we”, “our”, “us”) - a software, web, mobile app, EdTech, and digital services company based in Patna, Bihar, India - we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, products, and services.
1. Information We Collect
- Account information: name, email, phone number, and organization details when you create an account on any Chapterfeed platform.
- Inquiry information: details you share through our contact form, email at contact@chapterfeed.com, phone, or WhatsApp.
- Learning data: on EdTech products, your progress, scores, and interaction data - used to personalize your experience.
- Device & usage information: browser, operating system, IP address, and basic analytics needed to keep our products fast, secure, and reliable.
2. How We Use Your Information
- To deliver, support, and improve our software, websites, mobile apps, and EdTech platforms.
- To respond to your inquiries about web development, app development, software, hosting, and digital marketing services.
- To personalize learning experiences on EdTech products.
- To send service updates, security notices, and (with your consent) marketing communications you can opt out of at any time.
- To detect, prevent, and respond to fraud, abuse, or security incidents.
3. Data Protection for Students
As a company that builds EdTech products for schools and coaching institutes, we take extra care with student data. We do not sell student information, we limit access on a strict need-to-know basis, and we apply industry-standard security (encryption in transit, access controls, regular backups, and least-privilege architecture).
4. Data Sharing
We do not sell your personal information. We may share data only with:
- Educational institutions you are associated with (with your consent) to support your learning.
- Trusted service providers (hosting, analytics, communications) under confidentiality and data-processing agreements.
- Government or legal authorities when required by applicable law or to protect rights and safety.
5. Cookies & Analytics
Our websites and apps may use cookies and basic analytics to remember preferences and understand usage trends. You can disable cookies in your browser settings; some features may not work as intended without them.
6. Data Retention
We retain personal data only for as long as needed to provide the relevant service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time.
7. Your Rights
You have the right to access, correct, export, or delete your personal information, and to withdraw consent for marketing communications. To exercise any of these rights, email contact@chapterfeed.com.
8. Security
We use SSL/TLS, encrypted databases where applicable, role-based access, and ongoing security patches. No system is 100% secure, but we work hard to protect your information and notify users of material incidents as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be highlighted on this page or via direct communication.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Chapterfeed Learning Space Private Limited
Patna, Bihar, India
Email: contact@chapterfeed.com
Phone: +91 99347 03020